Job Description Role Overview:
n We are looking for enthusiastic and customer-focused individuals to join our Call Center Navi Mumbai. The role involves handling customer queries, providing timely assistance, and ensuring a positive service experience across all communication channels.
n Key Responsibilities:
n n Respond to customer inquiries via phone, email, or chat.
n Resolve issues efficiently while maintaining high service standards.
n Update customer records and escalate complex cases when required.
n Collaborate with internal teams to ensure smooth customer interactions.
n Maintain professionalism and empathy in all communications.
n n Required Skills:
n n Excellent verbal and written communication skills.
n Strong problem-solving and interpersonal abilities.
n Basic computer proficiency (MS Office, CRM tools).
n Ability to work in a fast-paced setting.
n n Qualification:
n n Graduate in any discipline.
n Freshers or candidates with up to 1 year of experience in customer service preferred.
n

📌 Call Center Specialist (Raigarh)
🏢 Live Connections
📍 Raigarh