Job Description Customer Support Executive – Voice Process
n Location: Noida Sector 62
n Job Type: Full-Time
n Experience: 1–5 Years
n Qualification: Any Graduate
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n About Risebird
n Risebird is India's leading Interview-as-a-Service (IaaS) platform, connecting organizations with a network of experienced interviewers for technical and functional hiring.
n n Network of 15,000+ interviewers from 2,600+ companies
n Successfully delivered 3.5+ lakh interviews
n Trusted by Fortune 500 companies and leading enterprises
n ₹25+ Crores paid to freelance interviewers over the last five years
n VC-funded, high-growth startup
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n Learn more at .
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n About the Role
n We are looking for enthusiastic and customer-focused Customer Support Executives (Voice Process) to join our growing team in Noida Sector 62 . This role involves providing exceptional customer support through voice calls and email while ensuring a seamless experience for both domestic and international customers.
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n If you have excellent communication skills, enjoy interacting with customers, and are passionate about delivering outstanding service, we'd love to hear from you.
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n Key Responsibilities
n n Handle inbound and outbound customer interactions through voice calls and email.
n Respond to customer queries, complaints, and service requests professionally and promptly.
n Resolve customer issues effectively and escalate complex cases to the appropriate teams when required.




n Ensure high levels of customer satisfaction while adhering to quality and process standards.
n Maintain accurate records of customer interactions in the CRM system.
n Collaborate with internal teams to ensure timely issue resolution.
n Meet individual and team performance metrics, including quality, productivity, and customer satisfaction.
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n Eligibility
n n Bachelor's degree in any discipline.
n Fresh graduates with excellent communication skills are encouraged to apply.
n Candidates with 1–5 years of experience in Customer Support, Voice Process, BPO, Call Center, or Customer Service are preferred.
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n Required Skills
n n Excellent verbal and written communication skills in English.
n Strong customer service orientation with a positive attitude.
n Good problem-solving and interpersonal skills.
n Ability to multitask and work in a fast-paced environment.
n Basic computer proficiency and familiarity with CRM tools.
n Willingness to work in rotational shifts, if required.
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n Why Join Risebird?
n n Competitive salary as per industry standards.
n Performance-based incentives.
n Learning and growth opportunities opportunities.
n Comprehensive training and continuous development.
n Collaborative, inclusive, and employee-friendly work culture.
n Opportunity to work with one of India's fastest-growing HR Tech startups.
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n Location: Noida Sector 62
n Employment Type: Full-Time
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n Join us and be a part of transforming the future of hiring while building an exciting career in customer support!

📌 Customer Support Executive (Kanpur)
🏢 Risebird
📍 Kanpur