Position SummaryThe International Sales Operations Executive will serve as the single point of contact (SPOC) for all overseas distributors. The primary responsibility of this role is to ensure seamless communication between international distributors and various internal departments, ensuring timely quotations, order processing, regulatory documentation, service support, and commercial coordination.
This role requires excellent communication, organizational, and coordination skills to maintain high customer satisfaction while supporting the company's international growth.
Key ResponsibilitiesDistributor Relationship Management
Act as the primary contact for all assigned overseas distributors.
Build and maintain solid qualified relationships with distributors.
Respond promptly to distributor enquiries.
Ensure timely communication regarding pricing, product availability, delivery schedules, and commercial updates.
Maintain regular follow-ups to ensure distributor satisfaction.

Sales Coordination
Prepare and issue quotations for capital equipment, accessories, consumables,



spare parts, and service requirements.
Coordinate revisions to quotations whenever required.
Follow up on submitted quotations to maximize conversion.
Maintain complete records of quotations and commercial discussions.
Coordinate order confirmations and handover to the operations team.

Internal Cross-Functional CoordinationCoordinate with:
Regulatory Department
Product registrations
Regulatory documentation
Product certifications
Country-specific compliance documents

Service Department
Service requests
Technical support requirements
Spare part enquiries
AMC proposals
Warranty-related issues

Senior Sales Team
Commercial approvals
Pricing approvals
Strategic opportunities
Distributor development plans
Market expansion initiatives

Production & Planning
Delivery schedules
Production timelines
Product availability

Logistics & Export Team
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📌 International Sales Operations Executive Pune
🏢 Manman
📍 Pune