Role Responsibilities
As Engineering Director- Digital Platform in Pune, you will integrate and deploy highly scalable software platforms to meet Western Union’s strategic initiatives. You will constantly pursue and learn cutting-edge solutions, build awareness of open-source technologies and communities that enable high-volume low-latency systems.
Define Strategic Vision & Roadmap: Lead the long term vision and technology strategy for digital platform engineering, aligning it with business goals and influencing roadmap priorities.
Drive Cross Functional Collaboration: Partner closely with engineering, Product, and Operations teams across the enterprise to co-shape product strategy, and technical solutions.
Deliver Technical & Business Outcomes: Make effective product and trade-off decisions that positively impact key metrics such as Page load time, API performance, latency, Quality, and customer satisfaction.
Architect Scalable, High Performance Systems: Guide development of highly available, low-latency, high-throughput API/Customer experience with quality and speed.




Translate Strategy into Execution: Turn strategic plans into quarterly OKRs and execution plans, balancing rapid delivery with technical debt management.
Operational Excellence & Support: Establish processes to manage ad hoc support requests without disrupting primary delivery cadence, fostering responsiveness and consistency.
Foster Engineering Excellence Culture: Cultivate a high-performance culture grounded in coding standards, architectural rigor, and cooperative norms, while influencing team values and norms.
Lead and Mentor Across Regions: Attract, develop, and mentor regional/global engineering talent, promoting scalability and leadership throughout the organization.
Champion Quality, Performance & Developer Experience: Uphold the customer journey, product quality, system performance, and developer experience. Advocate for automation, observability, and platform abstractions that enhance enginee

📌 Director, Software Engineering Pune (India)
🏢 Western Union
📍 India