CSA:
Date: Aug 11, 2026
Location:
Chennai, IN
Requisition ID: 23223
Description:
“Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they ‘make it happen’ for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsource’s inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.”

Job Title: Apprentice





Grade: H2

Job Category: Associate

Function/Department: Operations

Reporting to: Team Lead

Role Description:
Roles & Responsibilities (Indicative not exhaustive)

A claims examiner needs to analyse multiple documents / contracts and decide to pay / deny the claim submitted by member or providers with respect to client specifications. The claims examiner should also route the claim to different department or provider / member for any missing information that required for claims adjudication. The claims needs to be completed adhering to required TAT and quality SLA.

Key Results
Production, Quality
Shift and Schedule adherence
Process Knowledge

Role Holder Profile

A. Preferred educational qualifications: Arts and science Graduation (Any discipline - 3 years) without arrears.

📌 Csa Chennai (India)
🏢 Firstsource Healthcare
📍 India