When our values align, there's no limit to what we can achieve.

At Parexel, we all share the same goal - to improve the world's health. From
clinical trials to regulatory, consulting, and market access, every clinical
development solution we provide is underpinned by something special - a deep
conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a
therapy that ultimately will benefit a patient. We take our work personally, we
do it with empathy and we're committed to making a difference.

PATIENT CONCIERGE ASSOCIATE

The Patient Concierge Associate is supporting patient travel and reimbursement
services for clinical trials. This role provides administrative and operational
support, working with internal teams and study stakeholders to coordinate daily
activities, maintain documentation, and ensure smooth project execution.

Key Responsibilities
Monitor and manage shared mailbox; route requests to appropriate team members
Maintain trackers, documentation, and project records (SharePoint, Excel,
etc.)




Support study setup activities, including documentation and onboarding
tracking
Coordinate meetings, calendars, and prepare agendas and notes
Assist with vendor communication, documentation, and tracking
Maintain accurate records for projects, vendors, and study activities
Support reporting, presentations, and routine status updates
Assist with financial tracking, invoices, and budget documentation
Ensure documentation complies with SOPs and internal processes

Skills & Qualifications
Basic proficiency in MS Office (Excel, Word, Outlook, PowerPoint)
Solid organizational skills and attention to detail
Positive communication and teamwork abilities
Ability to manage multiple tasks and follow structured processes
Willingness to learn and grow

Experience & Education
5+ years of administrative or coordination experience
Healthcare or clinical research exposure is a plus
Bache

📌 Patient Concierge Associate Hyderabad
🏢 Parexel
📍 Hyderabad