Provide accurate information and ensure timely resolution of customer concerns.
Escalate unresolved issues to the appropriate department when required.
Maintain accurate records of customer interactions in the CRM.
Achieve quality, productivity, and customer satisfaction targets.
Eligibility
Minimum HSC (12th Pass); Graduates preferred.
Valuable communication skills in English and Hindi (additional regional languages are an advantage).
Basic computer knowledge and typing skills.
Customer-focused attitude with problem-solving skills.
Willing to work in rotational shifts.
What We Offer
Fixed Salary + Performance Incentives
Paid Training
Career Growth Opportunities
Friendly & Skilled Work Workplace
6 Days Working
1 Rotational Weekly Off
Rotational Shifts
Join Elevanta Nexus Corporation Pvt. Ltd. and become a part of a dynamic customer service team delivering exceptional support for the BigBasket process