The role requires very close co-ordination with Sales teams, Product teams, Field support team, IT teams, vendors / suppliers, and transporter / freight forwarder to enable revenue maximization for the organization.

We will prefer people with some analytical skills who are able to understand the process and follow the same rigorously.

Responsibilities

a. Booking and validation of Contract Orders in the ERP system and corresponding updating to Contracts in the ERP

b. Building a relation with clients and sales representatives and becoming a point-of-contact for Customer / Sales inquiries

d. Bring together details from customers and sometimes service technicians for accurate invoicing (including CN / DN notes) and ensure to have complete the billing / invoicing timely as per the contractual agreements
Ensure resolution to customer requests for any queries on Contracts / order status and billing/invoicing corrections
Follow-up on pending items with Logistics / Supply chain team for order delivery status
Updating ERP regarding Customer Master details, order details, supplies, pricing,



etc.
Capturing information from logistics partners and advising customers regarding availability and deliveries
Checking and solving potential issues between client purchase orders (PO) and system information;
Daily supervising the assigned orders and exceptions validations
Accurate categorization of customer issues in the system and corresponding responses on ERP systems for various disputes arising from customers in terms of damaged goods, shipment delayed, etc.

Desirable:
Valuable spoken and written English
Adaptable in learning and implementing current skills
Team player

Pay: ₹12,000.00 - ₹20,000.00 per month

Application Question(s):
Have you handled customer orders from order entry through invoicing and delivery coordination?

Yes / No
Do you have experience working with ERP systems such as Zoho Books, SAP, Oracle or similar?

Yes / No

If yes, please specify.
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📌 Sales Order Administrator Amravati
🏢 UBIXA Private
📍 Amravati