Ability to communicate with our global customers in both written and spoken English within corporate setting
Should have basic knowledge of hospitality and service industry.
Should have knowledge of bookings such as hotel flights travel.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate valid and complete information by using the right methods tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Excellent English Communication and presentation skills.
Proven customer support experience or experience as a Client Service Representative.
Versant skills with C1 Level.
Undergraduate Graduate with min 6 months of experience.

WORK CULTURE-
5.5 days a week with rotational off
Rational Shift

Cabs available

Pay: ₹25,000.00 - ₹35,000.00 per month

Experience:
international bpo process: 1 year (required)

Work Location: In person

📌 Csa International Bpo Process Jaipur (India)
🏢 Aatmanirbhar Facility Management Private
📍 India