Job description:
About the Role:
Key Responsibilities
Client & Stakeholder Communication:
Liaise daily with landlords, tenants, UK Council officers, and other stakeholders.
Build and maintain strong skilled relationships with all parties, including local authorities.
Operations & Coordination:
Coordinate seamlessly with the Rajkot-based team and the London client team to ensure smooth operations.
Support the UK-based client’s lettings and commercial department on a day-to-day basis.
Update and maintain appointment sheets, verifying that property managers have completed required visit sheets and videos.
Work on the CRM system to manage records, communications, and task tracking accurately.
Issue Resolution & Complaint Handling:
Effectively resolve discrepancies and complaints from landlords and tenants relating to maintenance issues.
Escalate complex issues to the appropriate team members in a timely manner.
Flexibility & Learning:
During the initial onboarding period,
work as a buffer team member across multiple project functions to gain a 360-degree understanding of all processes.
Adapt dynamically to changing priorities and responsibilities as required by the project.
Why Join Us?
Gain hands-on experience working with a UK-based property management company.
Exposure to international operations and processes.
Structured onboarding and 360-degree project training.
Market-competitive salary aligned with experience and performance.
Pay: ₹30,000.00 - ₹35,000.00 per month
Advantages:
Paid sick time
Paid time off
Application Question(s):
Do you have an experience working with the International organisations ? Or with the International calling ?
Do you have an experience working for the Customer Service profile ?
📌 Customer Care Executive Rajkot
🏢 Zobone International Outsourcing
📍 Rajkot
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