Job Profile : Customer Sales Specialist (CSS) - Grade L0
Company Name : Eureka Forbes
Location: West Bengal / Odisha
Reporting To: Zonal Head
Employment Type: Full-Time (Off-Roll)
Experience : 0 -1 year
Salary : West Bengal: ₹12,770 per month/Odisha: ₹12,200 per month + PF + ESIC
About the Role
We are looking for energetic and customer-focused individuals to join our team as Customer Sales Specialists (CSS). The role involves field sales, lead generation, customer engagement, and product promotion through direct interaction with customers. Freshers with robust communication skills and a passion for sales are encouraged to apply.
Key Responsibilities
Generate leads through door-to-door visits and field prospecting activities.
Conduct product demonstrations at customer residences.
Build and maintain robust relationships with customers.
Clearly explain product features, benefits, and pricing.
Follow up and convert digital leads received from online platforms and call centers.
Achieve assigned monthly sales targets.
Ensure high levels of customer satisfaction and service quality.
Complete customer ID creation, documentation, and order collection processes.
Participate in BTL activities such as canopy activations, society programs, exhibitions, and trade shows.