Key Responsibilities
Monitor customer accounts and outstanding balances.
Prepare and maintain daily and monthly outstanding reports.
Track invoice due dates and ensure timely collection of payments.
Coordinate with the sales, accounts, and operations teams regarding customer payments.
Identify overdue accounts and take appropriate follow-up actions.
Maintain accurate records of customer payment commitments.
Reconcile customer accounts and identify discrepancies.
Send payment reminders and statements of accounts to customers.
Escalate long-pending and critical payment issues to management.
Update collection status regularly in Excel or accounting software.
Maintain proper documentation related to invoices, payments, and customer correspondence.
Support the accounts team in resolving billing and payment-related queries.
Prepare collection reports and provide regular updates to management.
Ensure professional communication with customers while following up for payments.
Assist in improving the company's collection process and reducing outstanding receivables.
Required Skills:
Valuable communication and negotiation skills.
Basic knowledge of accounting and receivables.
Positive knowledge of MS Excel.
Robust follow-up and coordination skills.
Ability to handle multiple customer accounts.
Valuable analytical and problem-solving abilities.
Ability to work independently and meet collection targets.
Previous experience in credit control, accounts receivable, collections, or finance will be preferred.
Pay: ₹17,800.00 - ₹27,472.10 per month
Benefits:
Cell phone reimbursement
Food provided
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Collection Executive Alandur
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📍 Alandur
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