We are looking for a Customer Relationship Executive to join our Ather dealership and manage customer service coordination and follow-ups.
Key Responsibilities
Handle service-related customer calls and queries.
Contact customers and book service appointments.
Follow up with customers regarding upcoming and pending services.
Maintain customer records and update service appointment details.
Coordinate with the service team to ensure a smooth customer experience.
Follow up with customers after service and collect feedback.
Make reminder calls for scheduled and due services.
Assist in improving customer satisfaction and service retention.
Requirements:
Positive communication and customer-handling skills.
Basic knowledge of computers and MS Office/Excel.
Ability to make calls and follow up with customers professionally.
Prior experience in customer relationship management, automobile service, telecalling, or dealership operations is preferred.
Freshers are welcome to apply.:
Positive attitude, willingness to learn, and positive follow-up skills.
Job Type: Full time
Location: Seelanaickenpatti, Salem
Industry: Automobile / Electric Vehicles
Experience: Freshers can apply; prior experience preferred
Pay: From ₹11,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Paid sick time
Work Location: In person
📌 Customer Relationship Executive Salem
🏢 Hi-Tech Clean Mobility Private
📍 Salem
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