answering customer queries or complaints) and outbound calls (sales, surveys, or follow-ups). Expertia AI
Customer Support: Listening actively to clients, diagnosing issues, and providing timely and accurate solutions. Expertia AI
Data Entry: Logging call details, updating customer profiles, and documenting resolution steps in CRM (Customer Relationship Management) software. Expertia AI +3
Product/Service Education: Explaining features, pricing, and updates clearly to callers. Expertia AI
Escalation: Identifying when a complex issue requires routing to a senior technician or specialized department.
Pay: ₹18,086.00 - ₹25,519.61 per month
Perks:
Paid sick time
Paid time off
Work Location: In person
📌 Voice Process Chennai (India)
🏢 SMC Corporation india
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.