We are looking for a Cybersecurity Support Engineerto support cloud systems, security tools, user access, monitoring, patching, and support tickets. The role is suitable for someone who can troubleshoot technical issues, follow support processes, document work clearly, and help keep cloud and security systems reliable.
Location: Vizag
Key Responsibilities
Monitor security alerts and help investigate issues
Handle cloud infrastructure and cybersecurity support tickets.
Support user access, roles, permissions, MFA, and IAM requests
Assist with vulnerability review, patching, and remediation
Support firewall, web security, DNS, and access control tasks
Monitor cloud performance, uptime, backups, and system health
Troubleshoot cloud, network, endpoint, and security-related issues
Document findings, updates, and resolution steps
Coordinate with internal teams and vendors when needed
Help improve support processes and automation where possible

Required Skills:
Degree in engineering required




4 plus years of solid cyber security support experience a mustCybersecurity certifications highly desired
Experience with AWS, Azure, or Google Cloud
Understanding of IAM, MFA, access control, firewalls, and cloud networking
Experience with support tickets, troubleshooting, and documentation
Basic knowledge of vulnerability management, patching, and endpoint security
Valuable communication and problem-solving skills
Ability to work independently and respond to assigned support requestsSecurity Tools / Similar ExperienceExperience with most of these tools or similar platforms is required:1Password, LastPass, Bitwarden, Keeper:
Mimecast, Microsoft Defender for Office 365, Proofpoint
Qualys, Rapid7, Tenable, Nessus
Aqua Security, Wiz, Prisma Cloud, Orca Security
CrowdStrike, Microsoft Defender for Endpoint, SentinelOne
Microsoft Intune, Automox, Endpoint Central
Splunk, Datadog, Sumo Logic, Elastic, Microsoft Sentinel
Okta, Azure AD / Entra ID

📌 Cyber Security Analyst Visakhapatnam (India)
🏢 Cepoch
📍 India