Technical Skills
Experience in field service operations (Water Purifiers, Appliances, Consumer Durables, HVAC, Telecom, DTH, etc.)
Technician training and onboarding
Field audits and quality inspections
SOP implementation and compliance
Root Cause Analysis (RCA)
Repeat complaint reduction
Service quality improvement
Spare parts cost control and inventory awareness
Data analysis and reporting
Soft Skills
Coaching and mentoring technicians
Problem-solving ability
Robust communication in local language + English
Ability to handle field escalations
Attention to detail
Stakeholder management
Pay: Up to ₹465,000.00 per year
Perks:
Health insurance
Provident Fund
Application Question(s):
Whats your experience as RO Technician ?