Key Responsibilities
Connect with prospective students and working professionals through calls and other communication channels.
Provide detailed information about courses, program features, eligibility criteria, and career outcomes.
Understand learners' educational backgrounds, career goals, and skill development needs.
Offer personalised counselling and guidance to help learners choose suitable programs.
Convert qualified leads into successful enrolments by providing timely follow-up and support.
Generate and qualify leads through outbound calling and other assigned channels.
Guide learners through the complete admission and enrolment process.
Maintain accurate records of interactions and updates in the CRM system.
Serve as a trusted advisor and mentor by providing career-related guidance and support.
Requirements:
Bachelor's degree in any discipline.
Solid verbal communication and interpersonal skills.
Proficiency in English and Hindi is preferred.
Ability to work in a target-driven environment.
Basic knowledge of MS Office and CRM tools is an advantage.
Solid organisational and time management skills.
Pay: ₹22,000.00 - ₹25,000.00 per month
Advantages:
Health insurance
Life insurance
Provident Fund
Work Location: In person
📌 Academic Counsellor Fort (Mumbai)
🏢 Career Hotspot & Services
📍 Mumbai
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