Key Responsibilities:
Guide doctors, pharmacists, and laboratory partners through the Aivida app onboarding process.
Provide training and demonstrations on app features and functionalities.
Assist users with account creation, profile setup, and service activation.
Resolve basic technical issues and coordinate with the development team for advanced issues.
Follow up with healthcare partners to ensure successful platform adoption.
Maintain records of user queries, complaints, and resolutions.
Educate users about current features, updates, and best practices.
Support field sales and business development teams during onboarding activities.

Requirements:
Bachelor's degree in any discipline.
Positive communication skills in English and Tamil.
Ability to explain technical concepts in a simple and user-friendly manner.
Robust customer service and problem-solving skills.
Experience in technical support, customer support, or healthcare technology is preferred.

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Technical Support Chennai
🏢 Manju Groups
📍 Chennai