Assistant Salon Manager — Truefitt & Hill, Alwarpet (Chennai)

Location: Alwarpet, Chennai, Tamil Nadu
Employment type: Full time, in office
Industry: Luxury Men's Grooming / Premium Barbering

About the Role

Truefitt & Hill, the world's oldest barbershop with a heritage dating back to 1805 and a tradition of serving royalty and discerning gentlemen, is seeking an Assistant Salon Manager to support the leadership of its Alwarpet branch.

This is a hands-on, floor-facing role for someone building towards a full branch-leadership career. You will work alongside the Salon Manager to keep daily operations running smoothly, support the grooming team, and act as a visible custodian of the Truefitt & Hill standard on the floor — stepping up to run the salon independently in the Manager's absence.

Key ResponsibilitiesOperations & Standards
Support the Salon Manager in running smooth, effective daily operations; take charge of the floor during assigned shifts and in the Manager's absence.
Uphold Truefitt & Hill's global brand standards across service quality, hygiene, ambience,



and presentation through daily floor checks.
Coordinate appointment scheduling and manage footfall flow in real time to minimise wait times and maximise chair utilisation.
Monitor inventory of grooming products, retail stock, and consumables; flag replenishment needs, track usage, and help minimise wastage.
Open and close the salon as per the shift roster, ensuring readiness and end-of-day standards.

Client Experience
Be a visible presence on the floor — greet clients, ensure a personalised experience, and build familiarity with regular and VIP patrons.
Resolve routine client feedback and requests on the spot; escalate sensitive or complex issues to the Salon Manager with full context.
Support client retention efforts through consistent follow-ups, appointment reminders, and attentive service recovery.

Team Support
Supervise and support a team of master barbers, stylists, and front

📌 Assistant Salon Manager Alwarpet
🏢 Truefitt and Hill
📍 Alwarpet