What are we looking for?:
Chief Manager - Bancassurance position in Bancassurance - Retail Business - IDFC First Channel

What does the job entail?:
Financials & Business Delivery (IDFC First Channel)
Achievement of Topline and Persistency targets
Annual planning for the channel with subvertical level strategies, milestones
Competition benchmarking on multiple input parameters that drive topline and market share. Eg : Product Mix & PPT, LG activation, Productivity etc
Market share tracking to identify gaps, emerging trends and drive business momentum Business quality - FTR, Throughput, Leakages
Persistency - Persistency across categories : 13M, M0, Product & premium, regions cohorts
Cloud Telephony usage and linkage to outcome, Gap Analysis & improvement drives, Reviews
Customer Complaint Resolutions - Internal : IGMS + Non IGMS
External : Communicated by Channel Partner
Complaints Governance : Channel partner & HDFC Life Grievance & team, Escalation Management, Monitoring gaps & RCA leading to service quality improvement




Management Reporting & Channel Support 1. Working on MBR, Channel Partner Governance meet deck
Channel performance commentary, Business reports
Analysis of key business parameters & trends
Engagement with Internal field sales team - Query management - Product & process, contest qualification & incentive payout related
IT/ System usage related queries - Digibanca, TeBT, Insta etc
Channel Management - (L&D; and SMP)
1)Training Engagement - Finalization of Training calendar, 100% MOM Sessions delivery (as per L&D; MIS), monitoring with linkage to business performance.
2) SMP - Branch visits, engagement with channel partner LG & leadership, CH & CSM SMP compliance, performance outcomes

Work Experience:
8 - 20 Years - Domain experience : Life Insurance, Banking, Fintech

Essential Qualification:
Graduate - preferred MBA

Preferred Skills:
Strategic thinking and planning
Sales and business development
Rela

📌 Chief Manager Mumbai
🏢 HDFC Life
📍 Mumbai