Client Care & Sales Executive - UK Live-in Care

Fully Remote | UK Shift

Company: BRIVON Care (UK)
Location: Fully Remote - India

Job Type: Full time, Permanent
Salary: ₹25,000-₹45,000 + per month depending on experience + performance incentives

About BRIVON Care

BRIVON Care is a growing UK live-in care company helping families find experienced, fully vetted carers so their loved ones can remain safely and independently in their own homes.

We are looking for a confident and commercially minded Client Care & Sales Executive who can take ownership of families from their initial enquiry through to successfully starting care.

You will also work closely with our carer network, helping identify, recruit and coordinate suitable carers for each family.

What You’ll Be Doing

Client Sales & Relationship Management
Speak with UK families who have enquired about live-in care.
Build genuine relationships with clients and understand their care requirements, concerns, preferences and timescales.
Conduct detailed discovery calls to understand the care recipient’s needs.




Clearly explain BRIVON Care’s service, pricing and process.
Handle questions and objections confidently and professionally.
Maintain regular contact with families throughout their decision-making process.
Agree transparent next steps after every conversation.
Progress qualified enquiries through the sales pipeline.
Convert enquiries into successful live-in care placements.
Maintain relationships with families after initial conversations and ensure no prospect is lost through poor follow-up.

Carer Matching & Placement
Review each family’s care requirements and identify suitable carers.
Present appropriate carer profiles to families.
Arrange introductory calls between families and carers.
Follow up after carer/client conversations and gather feedback.
Coordinate next steps and secure placement confirmations.
Work quickly on urgent cases where families require care at short notice.

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