KEY ACCOUNT EXECUTIVE
Role Overview
We are looking for a driven and detail-oriented Key Account Executive to manage and grow accounts on GCC (Gulf Cooperation Council) marketplaces.
Key Responsibilities
Manage end-to-end account operations on GCC marketplaces
Handle product listings, pricing, inventory, and catalog management for domestic or international marketplace websites.
Monitor account health, sales performance, and marketplace metrics; take corrective action where required.
Coordinate with internal teams (operations, logistics, marketing) to ensure smooth order fulfillment and customer satisfaction.
Identify growth prospects within key accounts and execute strategies to increase sales and visibility.
Resolve marketplace queries, disputes, and escalations in a timely manner.
Prepare periodic reports on account performance, sales trends, and competitor activity.
Ensure compliance with marketplace policies and guidelines specific to the GCC region.
Requirements:
Prior experience working with GCC marketplaces (international website operations).
Robust understanding of e-commerce/marketplace account management processes.
Positive communication and coordination skills to liaise with internal teams and marketplace representatives.
Willingness and ability to work night shifts.
Proficiency in MS Excel and marketplace seller/vendor panels.
Ability to multitask, prioritize, and work under mínimal supervision.
📌 Key Account Executive Mumbai (India)
🏢 Ergode
📍 India