Company Description

Experian is a global data and technology company, powering prospects for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and current advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

Functional Responsibilities
Respond to Fusion Middleware-related incidents and problems affecting delivery of services.
You will Design, Implement, Deploy and support custom functionalities for Oracle Webcenter Imaging and Fusion Middleware apps.
you will Perform scheduled activities such as upgrades and patches in liaison with other teams.
Configuring and customising Fusion Middleware 12c applications, including: OHS, Webcenter Imaging, Oracle Enterprise Capture, SOA Suite.
You will Provide Fusion Middleware SME input to projects – both at a design level (including production of HLDs and LLDs)



and at an operational level.Internal Relationship Management
Interact daily with end users and managers in all global regions.
Develop effective working relationships with EITS/GCSS colleagues around the world.
Develop and maintain effective working with relationships with other members of the Global Imaging support team

External Relationship Management
Liaise with third party software/support suppliers such as, but not limited to Oracle.
Interact with suppliers such as Swiss Post and RR Donnelly which process documents for Experian.
Create/manage Service Requests.

Application of Processes, Standards and Measures
Maintain Experian Service Management documentation and change standards, following the prescribed software development life cycle.
Provide service meeting Service Level Agreements for incident, problem, and change management.
Adhere to information security and audit requirements.

The role is intended to function as

📌 Senior Consultant Hyderabad (India)
🏢 Experian
📍 India