Description
We are seeking a highly experienced leader to serve as Senior Manager, Corporate Services, Global Travel Management, responsible for developing and managing a comprehensive global managed travel program across all locations. This role oversees day-to-day travel operations, manages vendor relationships, develops and manages reporting, ensures compliance to policy, and proactively addresses travel risk management. The position will lead and develop a team to include oversight of corporate cards within Corporate Services under the Business Travel, Corporate Card and Expense segment. The ideal candidate combines operational rigor, data-driven execution, and risk-based decision-making with solid situational judgment. Success in this role requires responsiveness, accountability, and emotional intelligence to deliver exceptional client service. Experience in financial, advisory, or technological environments is preferred.

The day-to-day responsibilities include but are not limited to:

Travel Operations Management
Oversee day to day global travel operations




Ensure data feeds between Kroll and Vendor systems are functional and correct
Manage BTA accounts including proper usage and monthly reconciliation
Liaise with travel arrangers and vendor agent teams to ensure service levels are met/exceeded
Prepare and analyze travel data to monitor KPIs
Evaluate recent technologies to improve traveler experience and increase program efficiency
Participate in educational opportunities & skilled organizations in the travel field
Stay informed about travel industry trends and best practices

Vendor and Supplier Management
Negotiate contracts and ensure SLAs are met
Monitor vendor performance
Identify, evaluate and manage relationships to ensure best in class offering
Apply situational triage and data-driven decision-making for complex vendor needs.

Travel Risk Management & ESG
Develop and maintain travel risk management program in collaboration

📌 Senior Manager, Travel And Expense Audit Mumbai
🏢 Kroll
📍 Mumbai