Job Description We're Hiring – Customer Support Associate (International Voice & Chat)
Location: Pune
Company: WNS
Eligibility
Minimum 1 year of International Voice Process (BPO) experience – Mandatory
Graduation is Mandatory
Excellent verbal and written communication skills in English
Comfortable working with US & Australian customers
Willing to work in Rotational Shifts (including Night Shifts)

Key Responsibilities
Handle inbound customer calls and chat interactions professionally.
Resolve customer queries and provide accurate information.
Deliver an exceptional customer experience while maintaining quality standards.
Document customer interactions accurately in CRM systems.
Meet productivity, quality, and customer satisfaction metrics.

Work Schedule
5-Day Work Week
2 Rotational Week Offs
Rotational Shifts (including Night Shifts)

What We Offer
Market-market-competitive salary
Comprehensive training & career development
Inclusive work environment
Excellent growth prospects within WNS

Interested candidates can share their updated CV
Contact Person : Pinki Kumari
Call:
Email:

📌 Customer Support Representative Pune
🏢 WNS
📍 Pune