Job Description Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence- WNS' core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is transparent: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
Client Engagement
Interact with key client stakeholders to understand project requests and business needs, and

communicate project progress/challenges




Serve as the primary POC for project-related communication to discuss/decide project

timelines/scope and collect feedback
Undertake teleconference-based project kick-off calls and review meetings
Identify risks /issues and escalate to the reporting manager (RM) and/or Client Lead (CL)
Identify up-selling/cross-selling opportunities in conjunction with the CL/RM
Participate in business proposals and current client pitch-decks to attract recent business prospects
and enhance business growth
Team and Career Management
Display exceptional project/team management skills maintaining high levels of motivation and
work ethic among team members
Handle difficult situations such as dissatisfaction/disagreement among team members and
escalate to RM, when essential
Function as the performance appraiser of 2–5 junior team members and be responsible for their
overall career management

Training and Organisational I

📌 Assistant Manager Ghaziabad
🏢 WNS
📍 Ghaziabad