Job DescriptionOBJECTIVE
NAs the Service Strategy lead, you will play a pivotal role in shaping the direction and success of our
NSupport and Service operations. With a solution-oriented mindset, you will be responsible for
Noverseeing the strategic direction and operational success of our Annual Maintenance Contract (AMC) services. With a self-driven approach, your robust decision-making skills and strategic foresight, this critical leadership role demands an individual with a solid understanding of service delivery, contract management, and customer relationship building with responsibilities of timely collections.
NYour ability to deliver high-quality, cost-effective solutions, optimize service workflows, and foster
Nlong-term customer relationships will be key to driving retention, improving service performance,
Nand enhancing overall client satisfaction.
NKEY RESPONSIBILITIES
n
N
Responsible for the sales and support of AMC/Services business and to ensure that a good gross margin is achieved. N




Meeting Negotiating andfinalizing high value AMCs with potential vendors/ clients and strategy tie ups with top management/Decision makers of the organizations. N
Final decision concerning Payment Collections, Decision on Retaining the existing AMC/Services to Customers and adding new customers for AMC. N
Achieving AMC revenue generation target as set by the company by task allocation to support team. N
Meeting/Negotiation with potential Customers for Third Party AMCs. N
Regular follow up with Client for Fund Availability. N
Monitoring AMCs with respect to cost, resource deployment, time over-runs, quality compliance and manpower planning to ensure timely execution of AMC. N

nJOB SPECIFICATIONS
N1. Bachelor's degree in Engineering or related field.
N2. Effective communication skills, with the ability to engage at all levels of the organization.
N3. Solid team-building skills with a focus on employee development and retent

📌 General Manager Faridabad
🏢 TAK Technologies
📍 Faridabad