Job DescriptionOverview:
NThe primary focus for this position is to function as a compliance with customer services domain. The incumbent will monitor responses to assess agents demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.
NResponsibilities:
NThe primary focus for this position is to function as a compliance with customer services domain. The incumbent will monitor responses to assess agent's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.
NQualification / Experience:
N
n
Graduaten
Aggregate scorecard for the last 06 months shouldn't be less than "B Grade" N
Should not be on PIP N
MS Office and positive Reporting Skills N
Excellent Communicationand Interpersonal Skills N
Teamwork, Discipline, and Time Management N

nDesired:
N
n
Robust Communication N
Analytical Skillsn
Target Oriented N
Pressure Handlingn

NMust: Quality certifications like ISO 9001 & ISO 45001 ISO 27001, SOC 2, PCI DSS, and HIPAA.

📌 Compliance Supervisor Alibag
🏢 Sembridge
📍 Alibag