Description
We are seeking a motivated and customer-oriented individual for the position of International Voice Support in India. This role involves providing high-quality assistance to our international clientele, ensuring their needs are met and issues are resolved promptly.
Responsibilities
Provide exceptional voice support to international clients via phone and other communication channels.
Resolve customer queries and technical issues efficiently and effectively.
Document and track customer interactions and feedback in the CRM system.
Collaborate with cross-functional teams to improve customer experience and support processes.
Participate in training and development sessions to enhance product knowledge and support skills.

Skills and Qualifications
Excellent verbal and written communication skills in English and other international languages (if applicable).
Solid problem-solving skills and the ability to think critically under pressure.
Familiarity with customer service software and CRM systems.
Ability to handle difficult customer interactions professionally.
Basic technical knowledge related to the products or services offered by the company.

📌 International Voice Support Pune (India)
🏢 Tech Mahindra
📍 India