Job Title: Reinsurance Operations Associate
Reference Code:
Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations – Other
Industry Type: IT Services & Consulting
Employment Type: Full Time, Permanent
About the Role
We are looking for an agile, motivated, and dedicated individual to join our APAC Property and Casualty Operations Team in Bangalore as a
Reinsurance Operations Associate .
APAC Operations is part of the P&C; Re Operations Division and is responsible for handling the in-force reinsurance business from end to end.
In this role, you will manage reinsurance accounts and claims, ensuring deliverables are met through a sound understanding of reinsurance contractual conditions. You will work within an established framework of processes and policies, with potential prospects for process improvement.
You will be responsible for an assigned portfolio of APAC clients, collaborating with internal and external business partners. The setting is dynamic, requiring adaptability during periods of change.



Self-initiative and career development are strongly encouraged.
Key Responsibilities
End-to-end processing of reinsurance accounts (premiums, claims, brokerage) with adherence to quality and turnaround standards
Manage reinsurance claims, ranging from easy to moderately complex cases
Accurately capture claims information based on client/broker reports and contractual documents
Maintain accuracy, quality, and compliance as per defined process standards
Perform rigorous follow-ups and resolve open queries using the defined escalation matrix
Analyze issues in own portfolio and follow through to resolution
Ensure adherence to financial guidelines and key controls during transactions/payments
Manage accounts receivable and track portfolio financials
Provide timely and accurate reporting as per internal and regulatory requirements
Contact internal teams and external clients (written and verbal) to

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