Video Reviewing process
Positive communication skills (written and verbal).
Confidence, valuable team player, and a quick learner.
High on Observation and Analytical Skills.
Ability to concentrate, review videos without distraction to resolution.
Maintain regular and reliable attendance, versatile with the working schedule.
Ability to analyze information and evaluate results to choose the best solution and solve problems
Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
Conduct quality monitoringAssociate/Analyst - Review Operations