Job Description:
Onit is growing and we are in need of an experienced Lead Support Analyst.
The role provides world-class technical support via phone, email and online, for clients utilizing Onit's suite of products.
We are seeking someone who enjoys solving problems for other people, has a technical background (we will provide training on our products and services) and can explain complex ideas and concepts in a transparent, straightforward manner.
Key Responsibilities:
Provide front-line and ongoing product and technical support for Onit's products and solutions
Develop and maintain expert knowledge on Onit's product suite
Educate users on all functions and features of our product line
Assist with management of
📌 Support Analyst Pune (India)
🏢 Onit
📍 India
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