We are seeking a proactive Relationship Manager to drive sales and cultivate robust customer relationships. In this role, you will be the front-end interface, engaging directly with customers, building positive relationships, and assisting in generating current business. You will be responsible for resolving customer complaints, educating clients on products and services, and maintaining visibility in the market.
Roles and Responsibilities:
Responsible for front-end integration, field travel, and direct customer interface .
Build and maintain positive relationships with customers .
Assist actively in generating new business prospects.
Resolve customer complaints quickly and effectively, ensuring high customer satisfaction.
Educate and inform clients comprehensively about the company's products and services.
Enhance visibility in the area through promotions, presentations, and meetings.
Skills Requirement:
Must have experience in sales within NBFC/BFSI, particularly in Product HL (Home Loan) or LAP (Loan Against Property), and Mortgage .
Problem-solving attitude.
Positive attitude and self-driven.
Excellent communication and interpersonal skills.
Strong negotiation abilities.
Customer-centric approach.