Job Purpose

Supports the Commercial Solutions Manager in identifying, designing, prototyping, and implementing practical technology solutions that address business needs and drive measurable impact. Acts as a tech-savvy business enabler who translates operational requirements into scalable, cost-effective digital solutions using low-code/no-code tools, automation platforms, analytics, and structured problem-solving approaches.

Key Result Responsibilities

Business Analysis & Requirement Structuring
Work closely with business teams to document processes, pain points, and prospect areas.
Translate business needs into structured functional requirements and solution outlines.
Identify automation and digitalization opportunities.

Solution Design & Prototyping
Design and build MVPs using low-code/no-code platforms, automation tools, dashboards, or workflow systems.
Develop proof-of-concepts before full-scale IT development.
Ensure solution design considers scalability, performance, and integration needs.

Scalability & Performance Metrics




Define and track KPIs related to adoption, performance, cost savings, automation rates, and ROI.
Analyze scalability indicators such as: Volume handling capacity, User growth impact, Process cycle time, Cost per transaction.
Flag technical or operational bottlenecks early.

Key Result Responsibilities-Continued

Process Optimization
Map and optimize workflows to eliminate inefficiencies.
Apply structured problem-solving methodologies.
Recommend process improvements supported by digital tools.

Data Analysis & Insight Generation
Extract and analyze operational and commercial data.
Use data to validate impact of implemented solutions.

Governance & Documentation
Maintain transparent documentation of solutions, workflows, metrics, and dependencies.
Ensure compliance with IT governance, data security, and architectural standards.
Support handover to development teams when scaling beyond MVP stage.

Continuou

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