Job Description: Service Engineer

Company: Loom Solar

Department: Service / After Sales Support

Employment Type: Full time

About the Role

Loom Solar is looking for a dedicated and technically skilled Service Engineer to handle installation support, troubleshooting, maintenance, and customer service for solar products and systems. The candidate will play a key role in ensuring smooth functioning of solar panels, inverters, batteries, and related equipment while maintaining high customer satisfaction.

Key Responsibilities
Install, inspect, and maintain solar power systems including panels, inverters, batteries, and wiring systems.
Diagnose and resolve electrical and technical faults at customer sites.
Provide after-sales service and ensure timely complaint resolution.
Conduct preventive maintenance of installed systems.
Test equipment performance and ensure systems operate efficiently.
Coordinate with internal teams such as sales, production, and technical support for issue resolution.
Prepare service reports, maintenance logs, and customer feedback records.




Educate customers on product usage, safety precautions, and basic maintenance.
Ensure compliance with electrical safety standards and company service protocols.
Travel to customer locations for in office service whenever required.

Requirements
Required Qualification
ITI in Electrical / Electrician Trade

OR
Diploma in Electrical Engineering

Experience
Freshers can apply.
1–3 years of experience in electrical maintenance, solar service, or field service will be preferred.

Required Skills
Basic knowledge of electrical circuits, wiring, and troubleshooting.
Understanding of solar systems, inverters, and batteries.
Ability to use electrical tools and testing instruments such as multimeter, clamp meter, etc.
Solid problem-solving and analytical skills.
Valuable communication and customer handling skills.
Ability to work independently and in field conditions.
Willingness t

📌 Service Engineer Raipur (India)
🏢 LOOM SOLAR
📍 India