Description

Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our creative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.
Join our energetic teams designing and developing next-gen energy technologies and help drive a sustainable future

This role at Enphase requires working onsite 3 days a week, with plans to transition back to a full 5 day in office schedule over time.

About the role:
Manage the Sales Operations team supporting AMER/LATAM/ANZP/EMKTs region.
Owns departmental goals and drive RCCA/Actions
Drive revenue and Shipment linearity goals with all the stakeholders.
Using results to influence decision making.



Guiding company level strategy for business analytics
Understands the process of transforming analysis results back into policies and procedures within an organization.
Exposure to industry best practices in order management domain and drive process innovation and continuous improvement culture in the group.

What you will do:
Ownership of CSAT/NPS. Act as customer advocate and voice of customer to represent the client's interests across Enphase.
Coach team members to drive allocation and linearity discussions with the customer, and internal stakeholders.
Drive innovation and continuous improvement culture in the group, encourage idea generation and design thinking, and handle medium-large scale global projects.
Assist or lead new customer onboarding.
Acts as SME (subject matter expert), that can efficiently respond to and expedite issue resolution on multiple/varying fronts.
Have valuable understanding of ERP applicat

📌 Sr Manager, Sales Ops Bengaluru
🏢 Enphase Energy
📍 Bengaluru