Job Description:

Job Description
We are looking for a Client Servicing Manager the role requires robust client-facing skills, strategic thinking, and the ability to work closely with strategy teams and various departments like SEO, Wewb Development, Paid Media and ORM. Hence working knowledge of these subjects is of most importance.

Client Management
Build solid, long-term relationships with senior client stakeholders
Lead regular client calls, status meetings, QBRs, and performance reviews
Proactively identify client needs, opportunities for growth, and upsell/cross-sell possibilities

Account & Delivery Management
Own end-to-end account management including briefs, timelines, budgets, and deliverables
Ensure timely, high-quality delivery of campaigns, content, and digital initiatives
Manage multiple work streams across
Strategic & Commercial Ownership
Support account growth by identifying new business opportunities within existing clients




Assist in preparing proposals, presentations, and renewals
Monitor account profitability, scopes of work, and resource utilization

Internal Collaboration
Collaborate closely with cross-functional teams like s various departments like SEO, Web Development, Paid Media, ORM.
Act as the voice of the client internally, while balancing agency capabilities and timelines
Mentor junior account executives, where applicable

Required Skills & Qualifications
5–7 years of experience in client servicing, account management, or agency roles
Robust understanding of digital marketing, content, media, and integrated campaign workflows
Excellent verbal and written communication skills
Strong project management and stakeholder management skills
Comfortable handling senior client conversations and escalations

📌 Client Servicing Manager Navi Mumbai
🏢 DC Consultants
📍 Navi Mumbai