​We are seeking an experienced and results-driven Sales Manager to drive strategic account growth and customer success in Africa Region. The ideal candidate will combine enterprise sales acumen with account management expertise, owning end-to-end client relationships — from lead generation and acquisition to delivery oversight, renewals, and expansion.

This individual will act as a trusted advisor to clients, ensuring satisfaction, retention, and value realization, while achieving revenue growth and account profitability targets.

Job Responsibilities:

Business Development & Sales
Identify, qualify, and convert current business prospects for Nucleus’s products and services (e.g., FinnOne Neo, FinnAxia, IT Services).
Generate and manage a robust pipeline of Sales Qualified Leads (SQLs) to meet revenue targets (USD 2M annual target or as defined).
Execute the complete sales cycle — lead generation, qualification, pitch, proposal, negotiation, and closure.
Collaborate with Marketing for campaigns, events, ABM initiatives, and lead generation activities.




Develop customized value propositions, presentations, and proposals aligned with client needs.
Analyze regional markets, competition, and trends to formulate and execute sales strategies.

Account Management & Customer Success
Own the end-to-end customer relationship — ensuring satisfaction, retention, and engagement.
Drive Voice of Customer (VOC), NPS improvements, and proactive management of at-risk (RED) accounts.
Manage renewals, upselling, and cross-selling opportunities.
Plan and lead customer engagement activities, such as events, meetups, and milestone celebrations.
Ensure seamless onboarding of recent clients and transition to delivery teams.
Act as a single point of contact between customer stakeholders and internal delivery teams.

Account Strategy & Growth
Develop and execute account growth plans aligned with customer and organizational goals.
Drive account retention and risk mitig

📌 Senior Manager Sales Noida (India)
🏢 Nucleus Software Exports
📍 India