Basic Purpose

We are looking for an experienced L2-L3 Security Operations
& Support Engineer with solid hands-on expertise in Endpoint Security,
EDR/XDR, and Privileged Access Management (PAM) technologies to manage advanced
administration, escalations, troubleshooting, optimization, and operational
support activities for enterprise security environments.

The engineer will work closely with SOC, Infrastructure,
Cloud, Audit, OEM TAC, and Security teams to strengthen endpoint security
posture, improve operational efficiency, and support critical incident response
activities.

The role includes advanced troubleshooting, policy
governance, threat investigation, product upgrades, integrations, and security
operations support across enterprise environments.

Primary Skills Required

Endpoint Security / EDR

Hands-on experience with:
Trend Micro Deep Security
Trellix Endpoint Security / EDR
SentinelOne Singularity Platform / EDR

Experience in:
Endpoint Protection (EPP) and Endpoint Detection & Response (EDR/XDR)
Antivirus / Anti-malware operations




Alert monitoring, analysis, and incident triaging
Agent deployment, upgrade, and troubleshooting
Policy management, tuning, and configuration
Endpoint health monitoring and compliance management
Server and endpoint security administration
File Integrity Monitoring (FIM)

L3 Advanced Skills:
Threat hunting and malware investigation
Root Cause Analysis (RCA)
Advanced incident investigation and response handling
Security architecture optimization

Privileged Access Management (PAM)

Hands-on experience with:
ARCON PAM

Experience in:
Privileged access lifecycle management
Password vaulting and rotation
Privileged session monitoring and auditing
Access governance and workflows
MFA integration
Privileged account onboarding and management

Valuable to Have Skills
NAC exposure (preferably Aruba ClearPass)
SIEM / SOC operational knowledge
Cloud security exposure (AWS / Azure)
Vulnerabi

📌 Edr Administration Mumbai
🏢 Techsec Digital Global
📍 Mumbai