ob Title: Telecaller (Female) Location: Ahmedabad Salary: ₹25,000 per month
Job Description:
Company Overview: [Your Company Name] is a dynamic and growing organization in Ahmedabad, dedicated to providing top-notch [describe your industry or products/services] to our valued customers. We are currently seeking a talented and motivated Female Telecaller to join our team and contribute to our continued success.
Job Responsibilities:
Outbound Calling: Make outbound calls to potential and existing customers to promote our [products/services], answer inquiries, and provide information about our offerings.
Lead Generation: Generate and qualify leads through cold-calling and other lead generation techniques to identify potential customers for our products/services.
Customer Engagement: Engage with customers in a qualified and friendly manner, build rapport, and understand their needs and preferences.
Product Knowledge: Maintain a thorough knowledge of our products and services to effectively communicate and address customer queries.
Appointment Setting: Schedule appointments for potential clients to meet with our sales team, ensuring a seamless handover of leads.
Data Management: Accurately update and maintain customer information and call records in our CRM system.
Targets and Reporting: Meet or exceed daily, weekly, and monthly call targets and provide regular reports on call performance and lead generation.
Customer Feedback: Gather and provide feedback from customers to improve our products and services.
Adherence to Policies: Ensure compliance with company policies and standards in all customer interactions.
Qualifications:
High school diploma or equivalent; Bachelor's degree is a plus.
Proven experience as a telecaller or similar customer service role.
Excellent communication and interpersonal skills.
Pleasant and qualified phone etiquette.
Solid sales and negotiation skills.
Self-motivated and