Role Overview

The Retail
Sales Agent will be responsible for converting ATV leads into successful
online vehicle purchases on the DriveX Direct platform. This role involves engaging
with potential buyers over the phone, guiding them through the vehicle discovery
and purchase process, and driving transaction completion between buyers and
sellers on the platform. The agent plays a critical role in improving buyer
conversion and platform liquidity.

Key Responsibilities

Lead Engagement
Contact buyers who have shown interest in
vehicles listed on the DriveX Direct platform.
Understand buyer requirements and guide
them toward suitable vehicle listings.

Conversion to Transaction
Assist buyers in progressing from ATV
stage to confirmed vehicle purchase.
Educate customers on the DriveX Direct
purchase process and build trust in the platform.

Buyer Assistance
Address customer queries related to:
Vehicle condition and
inspection details
Pricing and negotiation
Transaction process
Documentation requirements

Transaction Coordination




Facilitate communication between buyers
and sellers when required.
Ensure buyers complete the necessary
steps to finalize the purchase.

Follow-ups & Lead Management
Maintain regular follow-ups with
interested buyers.
Track and update lead status in CRM
systems.

Data Discipline
Maintain accurate records of customers
interactions and deal progress.
Provide daily reporting on lead progress
and conversion outcomes.

Requirements
Experience
2+ years of experience in tele-sales,
inside sales, or online transaction sales roles

Mandatory
Skills
Solid persuasion and negotiation ability
Customer objection handling
Ability to guide customers through online
purchase processes

Language
Requirements (Mandatory)

Candidates
must be fluent in:
English
Tamil
Kannada
Hindi

Preferred Industry Experience

Candidates
with experience in the following sectors will be preferred:
Used vehicle marketplaces
Automoti

📌 Executive Lead Conversion Bengaluru
🏢 Drivex Mobility
📍 Bengaluru