Job Title: Sales Support Analyst –
Customer Research Focus

Location: Chennai.
IN
Department: Sales / Commercial
Reports To: Chief Commercial Officer
Role Overview

The Sales Support Analyst will play a
critical role in enabling sales success by delivering high-quality customer
research, market intelligence, and analytical support. This role bridges sales,
marketing, and product teams by translating customer and market insights into
actionable sales strategies, account plans, and chance development.

This is an ideal role for a detail-oriented
analyst who enjoys research, data synthesis, and supporting complex, technical
sales cycles.

Key Responsibilities

Customer & Market Research
Conduct in-depth research on target customers, prospects, and
strategic accounts across aerospace, defence, and advanced industrial
markets
Analyse customer needs, buying behaviours, organizational
structures, and competitive positioning
Develop customer profiles, personas, and account briefs to
support sales outreach and chance planning
Monitor industry trends,



competitor activity, and emerging
market opportunities

Sales Enablement & Analysis
Support sales teams with data-driven insights for account
strategy, pipeline development, and deal prioritisation
Prepare sales intelligence materials including briefing
documents, call prep summaries, and prospect research
Analyse CRM data to identify trends, gaps, and opportunities
within the sales pipeline
Track customer engagement, win/loss data, and feedback to
inform continuous improvement

Cross-Functional Collaboration
Partner with sales, marketing, and product teams to align
customer insights with messaging and value propositions
Support proposal development by providing customer-specific
insights and background research
Assist with market segmentation and go-to-market strategy
development

Reporting & Documentation
Create and maintain dashboards, reports, and research
repositories for ongoing sales u

📌 Sales Support Analyst Chennai (India)
🏢 ePropelled
📍 India