Job Description:

Key Responsibilities:
Manage all aspects of customer interaction, including social media (Instagram/Facebook), WhatsApp, voice calls, emails & video calls.
Ensure a high level of customer satisfaction and explore upsell and cross-sell prospects within the existing customer base to maximize revenue.
Resolve customer inquiries and requests promptly, ensuring robust customer satisfaction.
Offer necessary consultations to customers and direct them to the relevant department.
Maintain records of customer interactions and feedback.
Provide style and product consultancy to customers to drive sales.

Qualifications:
Minimum of 2+ years of hands-on experience in online sales, with a proven track record of meeting or exceeding sales targets.




Proficiency in using CRM software to effectively manage customer interactions, track leads, and enhance customer relationships.
Robust interpersonal and communication skills, both written and verbal, to engage effectively with HNI clientele.
A keen understanding of the luxury and lifestyle sector, including the latest industry trends and customer preferences.
Exceptional problem-solving abilities and the capacity to handle customer inquiries and resolve issues efficiently.
Bachelor's degree in Business, Marketing, or a related field is preferred but not required.

📌 Online Sales Expert Jaipur
🏢 Right Advisors
📍 Jaipur