Role Overview

We are looking for an experienced RTM Business Analyst with solid expertise in distributor operations, primary & secondary sales
processes, and Route-to-Market systems. The ideal candidate should have
hands-on experience in DMS/SFA implementations, distributor operations, and
driving insights through sales data.

Roles & Responsibilities

RTM Domain Expertise
Deep understanding of
Route-to-Market processes across Primary & Secondary Sales.
Solid knowledge of
distributor operations, including:
Distributor Management
Systems (DMS)
Field Force Automation
/ Sales Force Automation (SFA)
Beat management, order
capturing via HHT
Experience working with
FMCG/Consumer Goods distribution ecosystems.

Implementation & Project Delivery
Lead and support
implementation of DMS/SFA systems, including hierarchy setup,
configuration, and rollout.
Manage end‑to‑end
project lifecycle: requirement gathering â design â testing â deployment â
hypercare.
Work with
cross-functional teams, vendors, and distributor partners for successful
implementation.





Analytics & Dashboarding
Analyze primary &
secondary sales data across platforms to derive actionable insights.
Identify trends,
patterns, and performance issues in distributor operations.
Support creation of
dashboards, KPIs, and performance tracking mechanisms.

Issue Resolution & Continuous Improvement
Identify repeated trends
in support tickets and define proactive action plans.
Evaluate data flow and
interface architecture for enhancements and optimal design.
Work closely with
business and tech teams to troubleshoot application/performance issues.

Additional Responsibilities
Ability to think
independently and drive initiatives across multi-functional teams.
Exposure to systems such
as Retailer Apps, HHT, DMS, SAP, and online sales channels (advantage).
Contribute to RTM
analytics and support digital transformation in sales & distribution.

Requirements
Required Qualifications
Minim

📌 Rtm Business Analyst Bengaluru (India)
🏢 Thoucentric
📍 India