Experience: 0–2 Years (Freshers with excellent English proficiency are welcome to apply)
Qualification: Bachelor's Degree (Mandatory)
Salary: Up to ₹3.4 LPA
Shift: Rotational Shift
Responsibilities
Respond to customer queries promptly and professionally through Email & Chat.
Provide accurate and timely resolutions while ensuring a high level of customer satisfaction.
Handle customer interactions with empathy and maintain a positive customer experience.
Maintain accurate records of customer interactions and update internal systems.
Meet quality, productivity, and service standards while following company processes.
Requirements
Bachelor's Degree.
Excellent spoken and written English communication skills are mandatory.
Robust customer service, interpersonal, and problem-solving skills.
Basic computer knowledge and willingness to work in rotational shifts.
📌 Customer Support Executive Kochi (India)
🏢 advenxa
📍 India
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