Description
We are seeking a Business Analyst to join our Salesforce Team with responsibility for analyzing business processes, gathering requirements, creating reports and dashboards, and working closely with the relevant technical teams. This role requires a robust understanding of Salesforce capabilities and the ability to transform business requirements into effective solutions and directly support the front-end teams.

Responsibilities
Requirement Gathering: Work with stakeholders to understand their needs and gather detailed business requirements.
Documentation: Document business processes, requirements, and solutions accurately and concisely. Create Training documents to support changes and update SOPs as necessary.
Solution Design: Communicate business requirements, ensuring consistency with best practices while completing Solution Design.
Testing and Validation: Conduct testing and validation of Salesforce solutions to ensure they meet business requirements and function as anticipated.
Deployment:



Support the deployment of solutions and assist in the resolution of any issues.
Training and Support: Provide training and assistance to end-users to ensure successful adoption of Salesforce solutions. Support onboarding of recent Salesforce users in the Global Sales Organization.
Problem Solving: work with users to troubleshoot and resolve issues.
Continuous Improvement: Identify prospects for process improvements and recommend Salesforce enhancements to increase efficiency.
Monitor and Measure: Identify and track key performance indicators (KPIs) and success metrics.
Data Understanding: Understanding the Salesforce data, highlight the challenges, data cleansing, data transformation, data preprocessing.
Collaboration: Work closely with cross-functional teams such as BU's, data engineers, data scientists, technology team, and business analysts to ensure alignment of solutions with the wider strategy.
Data Security: Understand the security

📌 Manager Salesforce Admin Noida
🏢 EXL
📍 Noida