Description
About us
Navarino is an creative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore, while we are currently opening a new office in India. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D; and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.
We pride ourselves on our people and culture. We encourage creative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, skilled, fun, and family-oriented environment which delivers high value and excellence to our customers.
What will you be doing?
We are looking for an enthusiastic and versatile Field Service Coordination & Maritime Communications Technical Support Engineer to join our team. In this hybrid role, you will be part of the Field Service Management and Technical Support teams,



contributing to both service coordination and technical support operations. You will play a key role in ensuring seamless service delivery, supporting onboard engineers, and providing high-quality technical assistance to customers.
In this role you will:
Coordinate and manage field service attendances through a global service network
Plan and schedule service interventions based on vessel location and operational constraints
Support field engineers during onboard activities, ensuring compliance with system requirements
Provide technical support to customers across Navarino’s products and services, primarily in networking and system-related issues
Monitor the performance and smooth operation of deployed systems and services
Troubleshoot and resolve incidents related to connectivity, IT infrastructure, and maritime communication systems
Manage and track service requests through centralized ticketing systems (e.g., Freshservice)
Ens

📌 Field Service Coordination Navi Mumbai
🏢 Navarino
📍 Navi Mumbai