Key Responsibilities:
Reception and Client Interaction
Greet clients, visitors, and guests in a warm and qualified manner.
Direct visitors to the appropriate departments or individuals in the organization.
Ensure that clients' needs are met and assist them with any inquiries they may have.
Handle incoming calls, provide relevant information, and transfer calls to the appropriate team members.
Administrative Support
Manage and maintain the front desk area, ensuring it is always tidy and welcoming.
Receive, sort, and distribute mail and packages to relevant departments.
Coordinate with internal teams for scheduling meetings, conference rooms, and appointments.
Assist with office supplies management, inventory tracking, and ordering supplies when necessary.
Appointment Scheduling
Schedule appointments for clients, team members, and management as required.
Maintain accurate and up-to-date records of appointments and meetings.
Send reminders and follow-up notifications to clients regarding their appointments.
Customer Service & Relationship Management




Ensure an excellent client experience by providing responsive and productive customer service.
Handle client requests and concerns promptly and escalate issues to the relevant departments when needed.
Assist in maintaining positive relationships with existing clients and help onboard recent clients.
Data Entry & Record Keeping
Maintain and update client databases, ensuring all information is accurate and confidential.
Prepare and file documents and records as needed.
Assist with organizing and maintaining internal documents and reports.
Support to Other Departments
Provide administrative support to other departments as needed (HR, Finance, etc.).
Assist with event planning, office coordination, and ad-hoc tasks when required.
Help with managing office meetings, training sessions, and company-wide activities.
Office Security & Safety
Ensure the security of the office by

📌 Front Office Executive Ernakulam
🏢 FINOVEST GROUP
📍 Ernakulam