Job Overview: We are seeking a highly motivated and organized Sales Coordinator to join our dynamic team, focusing on the DSA (Direct Sales Agent) channel. The ideal candidate will have a minimum of 1 year of relevant experience in sales coordination or a similar role. The Sales Coordinator will play a crucial role in supporting the DSA sales team, ensuring smooth communication, productive processes, and optimal customer satisfaction.
Responsibilities:
DSA Support:
Collaborate closely with DSA sales agents to facilitate seamless communication and support their sales efforts.
Provide timely and accurate information to DSAs regarding product offerings, promotions, and sales targets.
Order Processing:
Process sales orders and ensure accuracy in product details, pricing, and customer information.
Liaise with internal departments to ensure timely fulfillment of orders and resolve any issues that may arise.
Documentation and Reporting:
Maintain organized and up-to-date records of sales transactions, customer interactions,
and other relevant documentation.
Generate regular reports on DSA sales performance, highlighting key metrics and areas for improvement.
Customer Service:
Address customer inquiries and concerns in a professional and timely manner.
Collaborate with customer service teams to ensure a high level of customer satisfaction within the DSA channel.
Training and Onboarding:
Assist in the onboarding and training of current DSAs, ensuring they are well-equipped to represent our products and services effectively.
Market Research:
Stay informed about market trends, competitor activities, and industry developments to provide valuable insights to the sales team.
Qualifications:
Minimum of 1 year of experience in sales coordination or a related field.
Solid organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficient in MS Office applications, especially Excel and P