· Digital Partner On-boarding: Lead the on-boarding process through seamless API integration.
· Channel Partner Development: Identify and pursue recent digital insurance broker partnerships.
· Understanding Digital Partner Requirements: Collaborate with internal stakeholders to ascertain partners’ needs and focus on Channel- centric API development.
· Competitor Bench marking: Analyze partners journeys on competing platforms and implement best practices to enhance user experience.
· User Acceptance Testing (UAT) and Integration: Facilitate system integration, oversee UAT, and ensure testing is completed within established timelines.
· Stakeholder Engagement: Provide comprehensive support to both internal and external stakeholders,



ensuring smooth business operations.
· Gap Analysis:
- Address and resolve any partner escalations in a timely manner.
- Identify process gaps and implement permanent digital solutions.
- Innovate and develop current processes and systems aimed at automating and digitizing business operations.
· Reporting and MIS: Generate reports and monitor business metrics to ensure performance visibility.

Budget & profitability: Achieve the Budgeted target for GWP and MCOR keeping business within profitability matrix.

📌 Business Development Manager Gurugram (India)
🏢 HDFC ERGO General Insurance
📍 India